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February 23, 2010

Administrivia

I’ve migrated from HostGator (the host that “lost” my content the first weekend I played with the WordPress install) to MediaTemple grid-service. The MT client list was one reason for the change. Another: everything at HostGator seemed to take for-ever (access to my site administration was very slow), plus I hate-hate-hate their “cutesy” control panel interface.

Also, I’ve been looking for a place to move all my not-very-heavily-traffiked sites. I’ve been a Pair.com customer since the early 1990s, but their support for WordPress is, in a word, abysmal, and they are, ummm, pricey. I have some screen captures of step-by-step on MediaTemple versus Pair/Pairlite to show the problem: it has to do with how Pair manages database permissions. I’ve followed the Pair.com support-recommended work-around and was surprised to discover that it did not work, even when support people say “oops, you should have done this” (unstated assumptions in the instructions). I’ve asked for a refund, even though I’m past the 30 day trial period. I don’t expect a “yes” but it would be nice; I trusted the support person who said, basically, “Oh, yeah, we know about that and here’s how to fix it.” Pair.com/Pairlite.com is not a WordPress-friendly host.

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